21 May 2010

FAQ

Hi

Seeing as we have receiving thousands of emails for support I have compiled a basic FAQ which can be found here!

Please share this.

http://bit.ly/cTdIEV
Posted by cnectd(",) at 10:41 AM
Labels:

40 comments:

  1. There's no notification when someone sends you a message. Please fix this.

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  2. Will cnectd be available for Palm Pre?

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  3. How do u take the location off

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  4. any chance of sum emoticons in the future?

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  5. @Anonymous palm pre version - on the plan - just not sure when!! sorry!

    Location setting - next ver will allow you to de-active locations. watch this space for drop of next version.

    Emoji - may be in next ver or the one thereafter. keep a lookout

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  6. what does "push" mean?

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  7. is there a way to set notifications for the android version?

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  8. Will there be a version for the LG Vu?

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  9. How do u change ur password and id name

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  10. How can I set a picture for my profile? Motorola Droid

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  11. I have an Android (Droid Eris) & cnectd keeps closing every time I open up my chat window...what should I do about this??

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  12. does the program let you make a bbm screen name or do your have to have prior?

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  13. Hey guys, lets get this for the palm os. thanks.

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  14. How do I delete it from BB Storm

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  15. droid version sucks

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  19. I wanna chat w/ ppl who have BBM BUT I have an Android phone (Motorola Cliq). How can I chat w/ them?

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  20. Tavo Moreno said:

    Available for Nokia5800XM...? NOP...
    You need to solve this... Many people here in LTA will be very thankfull... I know working in mobile software is hard so i appreciate what you guys are doing for world's communication...! Three thumbs up jajajajajajjaa...! :D

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  21. Hi

    I will try answer all your question in one go.

    Please do leave your email or sign in so that you do receive these responses in the future:

    Push means that it will alert you as soon as the message arrives. It pushes the message onto your phone.

    We will be adding more options to customize push alerts soon.

    We will try cover as many platforms as possible. There has been high demand for palm, we are looking to cover as many platforms as possible.

    There is no option to change username and passwords at this point.

    The version for 5800 is coming soon, Should be available by the end of this week.

    In order to chat with people who have BlackBerry's they will also need to install cnectd on their Blackberry.

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  22. why does my location keeps saying im in bavaria, germany when i'm in southern california? can someone please help me fix this? my friends that have iphones (which sux) have the correct locations

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  24. Hi

    Unfortunately there have been issues affecting users with BlackBerry devices on CDMA networks not being able to determine their location correctly. We are currently working on the problem.

    Regards cnectd.

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  25. So.. when are we going to be able to delete our profile off this app?

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  26. I Forgot MY Password.. como lo recupero ??

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  27. I need to either change my ID and password or delete my profile altogether... How do I do that?

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  28. How do i do a password reset

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  29. buenas disculpe...tengo un palm centro...sera que esta aplicación esta disponible para mi cel gracias por su tiempo

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  30. yo tengo un 5800, descague el programa y lo instale, pero cuando voy a registrame no puedo.
    operator-- el mio es movilnet, cual de los que ustedes colocan debo elegir.
    me sale en la pantalla,
    Falled to register! (Check your cellphone number and try again) que numero debo colocar??
    email amilcarlobo@hotmail.com

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  31. how do you delete someone off ur contact list

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  32. there should be a way to change notifications on android phones please and cnectd would be amazing

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  34. How do i delete an account

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  35. i forgot my user id... how do i retrieve it?

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  36. just wanna ask.. till now, palm version has not available yet?

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  37. how can i delete a cnectd account from blackberry device and replace it with a new account

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  38. me sale menu fincion no admitida porque?

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  39. to delete a cnectd account from blackberry device just go to optins -applications- choose the application you want to delete - press menu - choose delete

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  40. I FORGOT MY USERNAME AND PASSWORD CAN SOMEONE HELP MR PLEASE FFB@HOTMAIL.COM

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Cnectd is a messaging application for smartphones that lets you chat with all your friends for free across different phones.

Cnectd is available for iPhone, Android, Blackberry and Symbian devices. Please go to http://getjar.com/Cnectd from your mobile phone's web browser to download Cnectd onto your phone.