17 May 2010

BlackBerry Beta feedback

Hi BlackBerry cnectd users

Thanks to all of you for the extremely positive feedback.

We have received some feedback of the following issues so far:

cnectd is not determining my location correctly.
some users are experiencing difficulties in uploading profile pictures.

We will resolve these issues in the next version.

Please keep checking back for updates.

59 comments:

  1. not support Chinese content.God.

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  2. Hi cnectd devloper!
    Would you please make cnectd to support Chinese?
    I'd like to hear more features ! =)

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  3. Hi

    We will be adding smileys and support for Chinese in upcoming versions. Please keep checking back for updates.

    cnectd

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  4. Hi, I love this application, but everytime I change the profile picture, it just takes way too long to load the pictures. Is it me only?

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  5. Hi

    Some users are experiencing some difficulties uploading their profile pictures.

    We will release an updated version shortly that will resolve this problem.

    Thanks for the feedback.

    cnectd

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  6. I write in french also and accents ( é à é ù ) do not work.
    I'd love some smilies too ;-)

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  7. Promising app. Light and functional.

    1) Can we get a desktop install version?
    2) Does this app need BIS / service books?

    Thanks.

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  8. Make possible to use the "Ñ"

    give us an option like "PING" in the bbm

    Create an option to change the username and the password that we created at the first time

    A question: cnectd will be able for windows mobile 6? that will be amazing!!

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  9. Its a great app. =D and cant wait for future releases either!!

    Just a couple of niggly bits... Every time you want to see you friends list you have click the tab and the same with the open conversations, is there anyway to keep the friends and convo's tabs always showing?

    When trying to add a photo.. its takes forever to load and choose one - but just seen you have registered this :)

    Why does the Blackberry version look dated compared to the iphone and android versions?

    Looking forward to the future of this app.. great work so far =D

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  10. How do you connect this app to your social networking sites? My friend has an Ipod touch and downloaded the app and when I go to see her profile it shows it's connected to Facebook.

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  11. thanks... really appreciate your work on this... will making switching platforms less painful if the need arises..

    as the person said above.. pictures take forever.. i know that RIM included a file chooser API in OS 5.0..

    also, please add more privacy options across all platforms.. like the ability to not make location visible and not be found in location searches..

    other feature requests.. save state for expanded and collapsed tabs.. tab size issues when switching between portrait and landscape on the storm... when loaded in landscape on the storm, the tabs are scaled up instead of the background stretching wider...

    thanks! really appreciate it!

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  12. oh... almost forgot.. in BBM and other RIM made IM apps, we can click on a contacts picture in their profile to see the full screen version.. if you could implement that also it would be awesome!

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  13. Is there a way to log out of the app when traveling to avoid roaming fees or do you have to delete it and reload after ???

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  14. @Rudy Chow we plan on releasing a desktop client, but not sure when as yet. I do believe you require the BIS Service Books to use the BIS-B push.

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  15. @cab88_26 future version with have this support as well as smileys!

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  16. @Mike Botros Really appreciate all your feedback!
    File Picker - its a bit slow and we are working on it!
    Picture Uploads - we are aware of this on BB client are are working to resolve!
    privacy options - agreed. we are going to make more options like this available to the user in future versions.
    Tabs - we are working on this as well!!
    Large Profile icons - most users on newer client have large and small pics available...there is an "expand" button in their profile if large pic is available! We will try enhance that UI as well!

    Appreciate the comments tho!

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  17. Push/Synchronize is working on and off for me. Sometimes I will get push notification of chats right away, sometimes I do not, and have to manually sync it, or have the client sync when i return to the main chat list. :( Anyone else experiencing this?

    And yes, I have activated push in the settings option.

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  18. @Sam H we are unfortunately not in control of the actual PUSH msgs - these go off to BlackBerry (RIM) and they actually send it to your phone not us! there could be a technical issue or speed issue on their side. we are looking into it as much as we can at this stage....

    thanks for the comment...keep us in the loop if the issue persists please

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  19. Its unfortunate that cnectd requires service books to function. I can see a market for this app as a "BBM for generic data users". Since cnectd works for other platforms over TCP/IP, it would be great if the BB version would too.

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  20. i with you on that...while i believe the pushes will not work without BIS, you may still be able to use the application over TCP/IP by Snycing it and putting in an APN on ur BB (may not work on all SPs)

    Let me know who u with and if you have any luck!

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  21. why cant i upload a picture? it gives me a error message.

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  22. I'd like to get a couple smilies as well. My personal favorite is the beer smile btw, haha

    Thanks!

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  23. can you make cnectd compatible wit blackberry 8520 . pleaseee

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  24. when will the upgrade be available...because i cant upload a profile pic

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  25. bring back the barcode to the site lol it made it so much easier to get

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  26. hi all....profile pics and location are the known bugs in the BB client. we are working on them and should have them resolved in next version due very soon.

    Smiley would be nice, agreed, but we'll see if we can include them in the next version. Not 100% sure when the next ver will be dropped, but within the next few days definitely!

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  27. Barcode is on Website at http://www.cnectd.com

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  28. With regard to (non-BIS) usage over TCP/IP, why can't messages be pushed like any other IM application (e.g. IM+) that works without BIS?

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  29. I am getting a message when i try to ''register for push'' , '' Fail to activate'' why is that?
    I can't use on BIS-B connection message appears ''Sync failed with code:0, so i have selected connection type Wifi.
    Using bold 9700 OS 5.0.

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  30. Soo many of my friends with Blackberrys Are complaining & deleting the app.. Is there Something goin on... I have had about 7 of my friends Dwnload it & delete it

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  31. Ive been using the client for 24 hrs now couple of things I noticed.

    1. if i dont sync, I dont get my messege or friend request
    2. the push thing doesnt work with the work around you have up(i see its a known issue tho)
    3. mgs take forever to come
    4. the color scheme & ui is ugly, please fix that

    Good things it doesnt slow my bb down (8330 OS 5.0 already slow), no pin nessasary

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  32. Today I downloaded your App Cnectd on my blackberry 8900. After adding friends Cnectd kick me out & now I am unable to open the app. I keep receiving the message "Uncaught Exception: Java.lang.NullPointer Exception". I have deleted the app & readded the app 3 times with the same issues. In all I like the app but need this issue resolved.

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  33. I have a Bold 9000 withy only BES and I'm unable to activate push alerts. I think this point essential.
    I hope you can fix this.
    Many thanks for your job

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  34. I have download cnectd, i have try to change Connection setting from BIS to WIFI but this software and cannot back to previous page.
    My BB is Curve 8520.
    thanx.

    sutan pl

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  35. i can't register by using my BB Bold 9700. it says the name is taken. i've tried a lot of names, but it still shows the name is taken

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  36. Besides all the issues mentioned above, I have to reconnect to activate my push everytime I restart my phone and the activation drops off quite often so i end up having to check quite frequently if im still connected.

    i realised some msgs to other users are not always marked as "R" but only as "D". Not sure if this is a bug cos its rather random

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  37. 1.) Can't remove ppl you accidentally accept from group - I got loonies and I can't get rid of them and I don't want to create a new group and ask 10 ppl to reconnect

    2.) Can't remove request for a group that has already been deleted

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  38. I think the interface lacks a little bit of design, aesthetically and functionally, it could be more user friendly and appealing, just my opininon, because the iPhone version has a really good design.

    Also, will this app keep being free?

    And last but not least, does anybody know why there´s so many people talking about the program bringing viruses? I've had no problem since I downloaded it.

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  39. Hi

    There are some problems affecting push messages. We are currently working on a new release that will available within the next few days.

    We are working on improving the User Interface.

    Please keep checking back for updates.

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  40. Hey.

    Another bug is that the uploaded photo for your avatar do not stay. They keep vanishing and having to reload it again.

    Loving the app so for =D

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  41. I think this app could really mark a new era for smartphones, since they will now all be connected, not just iPhones with iPhones and BBs with BBs.

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  42. Thanks for the positive comments.

    We are working on the profile picture errors.

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  43. I am currently using the whatsapp app for blackberry and iphone and the only reason I keep using it is because I dont need BIS to get the messages pushed to my BB.. it works with TCP and WIFI... if you guys could make this app to work with out BIS I will instantly use it... I like yours more..!

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  44. After upgrading to .91, I keep getting ”Error submitting message: 404" when trying to send a message. Everything was fine before upgrading (using 0.9.85 I believe). Any suggestions or a link where I can revert to the older version?

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  45. Push for Blacberry isn't gonna work anytime soon?

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  46. Two issues I am seeing:
    1) my gender changes randomly every time I load the profile page
    2) I am unable to connect to facebook

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  47. Cnectd team, nothing on this error???

    I'm getting this when trying to send msg in Group Chat. Msg to invididuals are ok.

    "After upgrading to .91, I keep getting ”Error submitting message: 404" when trying to send a message. Everything was fine before upgrading (using 0.9.85 I believe). Any suggestions or a link where I can revert to the older version?"

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  48. hi i have a problem with my blackberry 8350i , im from mexico and well the app is running well but at the time to register for push i get an error that says:
    error on push service retrying within 10 minutes and it never changes
    i have to sync the app manually :S

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  49. hi i have a problem with my blackberry 8350i , im from mexico and well the app is running well but at the time to register for push i get an error that says:
    error on push service retrying within 10 minutes and it never changes
    i have to sync the app manually :S


    I HAVE THE SAMEEEEEEEEEEEEE ISUUEEEEEEE!!! HELP MEEEEE

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  50. Push is active but not working. I have to manually sync to get it. Tried many times and also deregistered and re-registered. Still doesn't work on the BB 8530.

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  51. i can't register nickname :\

    my phone is blacberry bold 9700

    i use 2.01 version, when i wont to register i got msg " please wait while we confirm your registeration " for part of second and nothing happend !!!

    how can i register ???
    there is something wrong ???

    or maybe BIS is hang !!

    any solution to register ? :(((

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  52. hii
    i have downloaded the cnectd , and am trying to register but it show me , please waite while we confirm your registration and thats it ? nothing shows later ? can u help me ?

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  53. I'm having the same problem registering! It tells me to wait while they confirm it, then nothing happens! o_o

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  54. I downloaded using Blackberry Apps World. Install went well, accepted all defaults but when I enter a username and password and try to press register the cursor moves off the Register button into the text below it & does not register me. I have uninstalled, reinstalled but still get the same problem, it just won't let me register but gives me no errors. Any ideas.

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  55. Are The Developers planning on fixing issues from May 2010 , BB os5.x Storm profile picture issue ?
    Also the Settings pages doesn't let you do anything because the touch always Sync , unfortunately Storm has a Haptic screen !

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  56. The big issue is, why i can not remove people that i have already accepted in my group ???! i want to have the option as an admin on my group.

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  57. I was having issues with my cnected app getting hung so I uninstalled and re-installed. Now it will not allow me to login. It's saying "You have failed to connect. Try changing the connection settings." I've changed all of my permissions to allow. Any other suggestions for a fix?

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  58. well i had the same problem, it was working fine then i couldn't sync anymore so i uninstalled it and reinstalled and it always says u have failed to connect so i went to my device memory and pressed on show hidden and the was the file for cnectd so i deleted it and tried to connect and i did so try doing what i did

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Cnectd is a cross-platform messaging application for mobile devices. Cnectd provides real-time messaging with push notifications so that you can keep in touch with your family, friends and colleagues without paying the costs of SMS text messaging.